FAQs (Frequently Asked Questions)
How does the Membership Plan (M.Y.O.B.) work?
- There are 4 different levels of membership depending on how much money you want to spend monthly. Once you pick a plan and purchase it, you will be awarded a certain amount of points in your 4w20 account (depending on the plan), that you can use to make purchases on our website. Now you can go shopping and pick all the items you want to make your own box. All of our membership plans are recurring, so each month your points keep adding up in your account and automatically rollover to the next month if you decide not to use them. You can upgrade, downgrade or cancel your plan at any time. Click Here to See Membership Plans!
Do you ship to different countries?
- We currently ship to USA & Canada only. We expect to add more countries really soon. We will keep you posted via Instagram or email. So make sure you follow us or enter your email address to be included in our newsletter. Please note that "free shipping" is only for the United States.
How do I use my points to pay for an order?
- First you must be signed into your 4w20 account before you start shopping! Once your cart is ready and you begin to checkout, there will be an option in the payment method to "Pay with Points". You can choose to use all of your points or some of your points to make the payment. If you don't have enough points to cover the whole purchase, then simply add a credit card to cover the rest. If you don't see the "Pay with Points" option, then that means you are not a member or you didn't sign into your website account properly.
How can I earn more points besides paying for a membership?
- Sign up for a 4w20 account and you will earn 50 points
- You get an automatic 50 points on your birthday
- Every purchase you make on the website will award you 1 point for every dollar spent
- Follow us on Instagram and you will earn 25 points
- Refer a friend who makes a purchase and you will earn 500 points.
Will the discount code work with the membership plans?
- No...Unfortunately you can not use a discount code to purchase a membership plan. However, after you become a member you can use our discount codes to purchase products in conjunction with your points!